Heisler’s prides itself with specialists to help customers find the right footwear and the right fit. And because Red Wing Shoes can only be purchased at a retail store, Heisler’s customer service always goes above and beyond to stock, order, or locate every Red Wing quality shoe. Browse the product catalogs for the perfect fit.

Tips Of The Trade:

When shopping for new shoes, never head out early in the morning. Feet swell over the course of a day, and shoes should fit comfortably even after they’ve grown an additional size.

To prevent the straining of foot muscles in the morning, always wear house slippers or sandals. Walking barefoot – even to the restroom – on hardwood or tile without allowing your feet the chance to “wake up” in the morning is like not stretching your legs before a race. Give your feet an opportunity to warm up with proper support before starting the rest of your day.

Pronation of the foot is the inward roll of the foot while walking or running. Many times, customers will buy shoes two to three sizes larger/wider than what they actually need to accommodate for their pronation without realizing it. With a proper insole or orthotic shoe, many customers find they fit more comfortably in a shoe several sizes smaller or narrower than they originally had thought.

Return Policy

Red Wing branded footwear products are warranted against defects in workmanship and materials.

If within 6 months of purchase, a defect occurs in a Red Wing branded products as the result of normal use, Red Wing will repair the defect or exchange the product.

If a defect occurs as a result of normal use within 6 to 12 months after purchase, Red Wing will repair the defect or issue a credit for 50% of the purchase price.

If a product defect occurs as a result of normal use 12 months or more after purchase, Red Wing may, at its option issue a fair and reasonable credit that can be applied to the purchase of Red Wing branded footwear. The amount of the credit will be determined in the dealer’s sole judgment.

Product failures caused by excessive or abusive wear conditions do not qualify for exchange or purchase credit. This warranty is available only to the original purchaser and is not transferable. No adjustment will be given without the original receipt of purchase. You must return your footwear to the Red Wing Shoe Dealer from which the footwear was purchased.